Introduction

D-Commerce Ltd. and its affiliates ("Bizvu & Adoop technologies ") are committed to protecting the privacy of all individuals who:

• visit any websites or mobile sites offered by us, including without limitation www.BizvuSocial.com and Adoop.net, bizvu.co.uk and including all subdomains, present and future (the "Website");
• use the mobile applications that Bizvu makes available from time to time (the "Applications");
• use the Services including Bizvu Trial (Free), Pro, Professional, Team, Business, Enterprise, twt.lt, products and services (the "Platforms");

To make this policy easier to read, we call the Website, the Applications, and the Platforms together the "Services". When we talk about "Personal Information", we mean information relating to you or other identifiable individuals.

It is BizvuÕs policy to respect your privacy and the privacy of all users of the Services. This Privacy Policy has been established to help you understand our commitment to protecting your privacy and personal data, and the steps we take to ensure it. By visiting and/or using any of the Services, you agree to be bound by the terms of the present Privacy Policy (the "Privacy Policy"). Where the present Privacy Policy refers to "Bizvu", it may refer to the Services or to Bizvu D-Commerce Limited, depending on the context.

Bizvu reserves the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at www.Bizvu.com . Please check the Privacy Policy periodically for changes, though we will also notify you via email or other direct electronic communication method of any changes that, in our sole discretion, materially impact your use of the Services or the treatment of your Personal Information. Your use of the Services following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.

BizvuÕs Privacy Policy forms part of its wider terms of service. If you are a Bizvu Social Enterprise user, these terms of service are available on request, and/or are subject to a negotiated agreement governing your access to and use of Bizvu Social Enterprise Services. If you use or access any other websites, mobile sites, mobile applications, products or services offered by Bizvu, these terms of service are also available on request. Additional terms may apply to other Services purchased. To make this policy easier to read, any applicable Bizvu terms of service are referred to as the "Terms". Both the Terms and the Privacy Policy apply to your use of the Services. 

Bizvu Data and Customer Content

We collect Personal Information (such as registration and account information) from our customers and users of the Services for our own purposes, such as to provide and administer the Services ("Bizvu Data").  WeÕre the data controller in respect of this information. Bizvu Data is also referred to as "Customer Information" in our Terms with our Enterprise Customers.

We also process Personal Information on behalf of our customers as their data processor, such as content generated, requested or published via the Platforms in accordance with the instructions our customers give us through the Services (including, for example, the information our customers monitor or collect from social media sites like Twitter and Facebook through the Services) ("Customer Content"). Our customers control how their Customer Content is collected and used by them. In legal terms this means that our customers are the data controller of their Customer Content. Accordingly, we only use Customer Content to provide the Services to our customers in accordance with the lawful instructions they give us through the Services.

About this Privacy Policy

This Privacy Policy describes how and when Bizvu collects, uses and shares Bizvu Data when you use the Services. Bizvu receives your information through our Website, Platforms and Applications.

Whilst most of this Privacy Policy relates to Bizvu Data, we also provide some information about how our customers choose to collect and use Customer Content through the Services.  

The Services by their nature allow our customers to connect their accounts through the APIs of our various Supported Platforms (such as Twitter, FacebookÉ) and any applications developed by third parties that Bizvu does not own or control ("Third-Party Apps") that our customers choose to access.  This Privacy Policy does not cover any information or other content you can view via the Services on Supported Platforms (but which was not posted there using the Services) or information you provide to Third-Party Apps accessed via the Services. While we attempt to facilitate access only to those Supported Platforms and Third-Party Apps that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of any Supported Platforms or Third-Party Apps. We encourage you to carefully review the privacy policies of any Supported Platforms or Third-Party Apps you access via the ServicesÉ

Bizvu Data we receive or collect 

When you first register for a Bizvu account, and when you use the Services, we collect some Personal Information about you such as:

• your full name, username, and email address and other contact details
• the geographic area where you use your computer and mobile devices
• other optional information as part of your account profile 
• your IP Address and, when applicable, timestamp related to your consent and confirmation of consent
• other information submitted by you or your organizational representatives via various methods (phone, email, online forms, surveys, in-person meetings, etc)
• user generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms)
• images or other files that you may publish via our Services (including the twt.lt services)
• information we may receive relating to communications you send us, such as queries or comments concerning our Services
• information relating to an individualÕs real time location

How we useBizvuData

Bizvu Social uses Bizvu Data for the following general purposes: 

• to identify you when your login to your account
• to enable us to operate the Services and provide them to you
• to verify your transactions, security, and authentication (including security tokens for communication with installed Third-Party Apps)
• to contact you about your account and provide customer service support, including responding to your comments and questions
• to better understand your needs and the needs of users in the aggregate, diagnose problems, analyse trends, improve the features and usability of the Services, and better understand and market to our customers and users
• to keep the Services safe and secure

We also use non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services with a view to introducing improvements and improving usability of the Services.

Customer Content we process for our customers

Bizvu is a social media management tool. By its nature, Services enable our customers to bring together their social networks and integrate with hundreds of business applications that they already use, all in one place.

Services help our customers manage social media campaigns, marketing and advertising; engaging audiences; scheduling and publishing messages; and analyse the results.

In particular, the various Services allow our customers to instantly connect to other third-party services, including "Supported Platforms" such as Twitter, Facebook, etc.  When our customers link a Supported Platform or a third-party service (such as MSDynamics) to their Bizvu account or when they register with a Supported Platform through their Bizvu account, our customers can choose to instantly collect, process, share and access such third party services and Supported Platform via their Bizvu account (subject to the terms of the license agreements with the Supported Platforms and other third party services).

In this way, our customers can obtain, use and analyse Personal Information from Supported Platforms and third-party services of their choosing, and also create, input, submit, post, transmit, store, view, display or share Personal Information through the functionality in the Services. Such information can include Personal Information of all types, including but not limited to the following categories:

• user generated content (such as messages (including direct or private messages), posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms)
• contact details (such as name, email address, telephone number)
• additional individual information (such as age, gender, employer, profession, geographic location, education information, financial status, habits and preferences)
• information relating to individualÕs real time location 

Consent

By using any of the Services, or submitting or collecting any Personal Information via the Services, you consent to the collection, transfer, storage disclosure, and use of your Personal Information in the manner set out in this Privacy Policy. If you do not consent to the use of your Personal Information in these ways, please stop using the Services.

Cookies and related technologies

Bizvu uses tracking technology ("cookies") on the Website, in the Applications, and in the Platforms, including mobile application identifiers and a unique Bizvu user ID to help us recognize you across different Services, to monitor usage and web traffic routing for the Services, and to customise and improve the Services. By visiting the Website or using the Services you agree to the use of cookies in your browser and HTML-based emails. Cookies are small text files placed on your device when you visit a web site, in order to track use of the site and to improve your user experience.

Session Cookies 

The Services use "session cookies", which improve your user experience by storing certain information from your current visit on your device, such as log-in information. These enable us to remember your log-in session so you can move easily within the Website or the other Services. Without these session cookies, we wouldnÕt be able to provide the Services to you. These session cookies have limited functionalities and expirations, and you will be required to re-enter your Bizvu log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related Personal Information. Other examples of our use of session cookies include to track the number of visits by a particular visitor to a page.

When we may share Personal Information

Except as provided in this Privacy Policy, Bizvu does not divulge any Personal Information gathered via the Services (including Customer Content) to third parties.

Notwithstanding anything in the Privacy Policy to the contrary, we may share any information we have collected about you or Customer Content:

(1) when you consent to the disclosure of such information to a third party when connecting to a third-party service that asks you if you consent to such sharing;

(2) where we are legally required to do so, such as in response to court orders or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands;

(3) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person;

(4) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Services generally);

(5) to a parent company, subsidiaries, joint ventures, or other companies under common control with Bizvu;

(6) if we are acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Privacy Policy or inform you that you are covered by a new privacy policy); and

(7) if this information is not private, is aggregated or is otherwise non-Personal Information, such as your public user profile information and related public data (such as Tweets, likes, etc.) or the number of users who clicked on a particular link (even if only one did so).

Subject to obligations consistent with this Privacy Policy, we may also disclose information to our affiliates, agents, contractors, and service providers in order to facilitate the functioning of the Services or to perform tasks that are integral to the Services, such as processing transactions, fulfilling requests for information, or providing support services or other tasks, from time to time. Information may also be transferred from Bizvu to the third parties in control of the Supported Platforms, but only to the extent required in order for the Services to function properly.

Children

Protecting the safety of children when they use the Internet is very important to us.  Our Services should only be accessed by individuals of Minimum Age . " Minimum Age " may mean different ages in different countries, depending on where the individual accesses the services. For reference, "Minimum Age" shall mean (a) 14 years old for the United Kingdom, United States, Canada, Germany, Spain, Australia, and South Korea; and (b) 13 years old for all other countries. However, if applicable law requires that you must be older than such ages in order for Bizvu to lawfully provide the Services to you (including the collection, storage, and use of your information in accordance with this Privacy Policy), then the Minimum Age would be such older age. The Services are not designed nor intended for use by children or anyone else under the age of 13.

Security

We use industry best practices to keep any information collected and/or transmitted to the Supported Platforms or Third-Party Apps secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data, and OAuth 2.0 protocols for authentication and data transfer to Supported Platforms and Third-Party Apps. We are also deploying 2FA from Authy and DUO depending customer choice

Certain Personal Information, most notably Bizvu log-in details, is encrypted during transmission using TLS. Once validated within our system, passwords are deleted from our system. In addition, Bizvu uses third-party vendors and hosting partners such as to BT, ElasticHosts, MS Azure or Amazon to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications.

When payments are processed via credit card, Bizvu uses third-party vendors that are PCI-DSS Compliant. At no point does Bizvu have access to your credit card information.

You should bear in mind that submission of information over the Internet is never entirely secure.  We cannot guarantee the security of information you submit via the Services whilst it is in transit over the Internet and any such submission is at your own risk, and this risk is specifically disclaimed in our Terms.

If you are a Logged-in User, it is advisable that you log out of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if you use a shared computer or device.

Information storage and international transfers

Bizvu the entity which provides the Services, is a UK company with its head-office located in London, UK. For the purposes of EU data protection law, we are EU based and which provides adequate protections for Personal Information, as confirmed by the European Commission in Commission Decision 2002/2/EC.

In addition, Bizvu uses third-party service providers (such as managed hosting providers, card processors, CRM systems, sub-processors of Customer Content and technology partners) to provide the necessary hardware, software, networking, storage and other services that we use to operate the Services. These third-party providers may process, or store, the same Customer Content on servers outside of the EEA, including in Canada or the US.

By using any of the Services, or submitting or collecting any Personal Information via the Services, you authorize Bizvu and its authorized service partners to use and process Customer Content and Bizvu Data (including any Personal Information) in these countries. Please be aware that the privacy protections and the rights of authorities and Government agencies to access your Personal Information in some of these countries may not be equivalent to those in your country.

For our customers with a principal location in the EU:

If you primarily use the Services within the EU, we will process Customer Content (which may include Personal Information) as a data processor on your behalf. Under EU law, you are considered to be the data controller of the Customer Content, and as such you are responsible for complying with applicable data protection laws in respect of the processing of Customer Content and the lawful instructions you give us.

If you have any questions, please feel free to support@bizvu.com.

Email preferences

You may opt out of marketing communications sent by Bizvu by managing your email preferences, or by following the unsubscribe instructions included in each marketing email.

Your rights

You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by Bizvu for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorised by applicable law. As mentioned above you have a right to change your email preferences at any time.

You should be aware that Bizvu acts as a conduit between our users and the various Supported Platforms and Third-Party Apps. In several instances, the content published via Bizvu will not be in BizvuÕs custody or control, and any content that has been shared by you through any Supported Platform or Third-Party Apps via the Services may continue to be available to third parties and the public at large, as this content is now under the control of the operators of the Supported Platforms and/or the Third-Party Apps.

Contacting us

If you have any questions about this Privacy Policy, please contact:

Bizvu Legal Services

18 Priory Way

Hitchin, Herts, SG4 9BL.